Terms of Service

These Terms of Service (the "Terms") are an agreement between you and the operator of anVendor: a sole trader established in Spain, trading as anVendor. In these Terms "we", "us", and "our" mean that operator. Our full registration details — legal name, VAT number, and registered office — are in the "Who you are contracting with" panel at the top of this page, which is shown to signed-in users; they are personal data as well as company data, so we do not publish them to anonymous visitors. If you need them before opening an account, ask support@anvendor.com and we will send them to you.

Stripe is the merchant of record for every purchase on anVendor, through its Managed Payments service. Stripe is the seller for your transaction, issues your invoice, and handles sales tax and VAT. Purchases are handled under the Link brand, so your card statement shows LINK.COM and your receipts and invoices come from Link. Stripe's own buyer terms apply to the payment itself, alongside these Terms which govern your use of the service.

By creating an account or otherwise using anVendor, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 and have the legal capacity to enter into a contract. If you are using anVendor for an organisation, you confirm you are authorised to bind that organisation, and "you" in these Terms means both you and that organisation.

anVendor is a subscription search service. It answers two questions: which companies hold a given subscription, and which services a company subscribes to. It is a business-to-business research tool.

Our method is confidential

anVendor determines subscriptions using its own method. That method is new, is materially different from the approaches used elsewhere in this market, and is confidential information and a trade secret of the operator of anVendor. We do not describe it, in whole or in part. Nothing in these Terms, in the service, or in any result you receive is intended to disclose it, and no licence to it is granted to you under any theory.

The boundary we work within

What we will state is what our method does not do. It does not involve accessing private, password-protected, or otherwise access-restricted systems belonging to any company; circumventing technical protection measures; obtaining information from anyone not entitled to provide it; or intercepting communications. We do not operate a browser extension, an SDK, or a tracking script that observes what anyone does online, and we do not acquire data gathered that way from anyone else.

• —An account belongs to one person. Credentials must not be shared, sold, or used by more than one individual.
• —You must verify your email address before you can sign in with a password. This is how we establish that the address is yours.
• —You are responsible for keeping your credentials secure and for everything that happens under your account.
• —Tell us at support@anvendor.com as soon as you suspect unauthorised access. Your account also shows the recent sign-ins recorded against it, so you can check them yourself.
• —Where a plan permits more than one user, each authorised user must be an employee or an engaged contractor of your organisation, must have their own credentials, and must be bound by terms at least as restrictive as these. You are responsible for their acts and omissions as if they were your own, and you must revoke access when someone leaves.

The plans we offer and their current prices are set out on our pricing page, which forms part of these Terms. Rather than repeat numbers that change, this section explains the rules that govern how your allowance is counted — read it, because some of these rules will affect what you get.

• —Your allowance is a number of credits. Different actions cost different amounts, and the price of each is shown on the control that spends it, before you use it — so what you are about to be charged is always stated in advance.
• —Discovering companies is free and unlimited. What credits pay for is a result about a particular company: confirming one customer's use of a particular service and its estimated spend, or analyzing all of a company's subscriptions. That charge applies whether we have to go and look or already hold the answer, and the price is the same either way.
• —Every charge is recorded against the search it paid for, and your history shows what each one cost.
• —A new lookup counts against your allowance from the moment it is started, and is held while it runs — so a lookup in progress occupies part of your allowance, and you cannot start more at once than your allowance permits.
• —Where you ask for a whole list of companies in one action, we quote what that list would cost and hold either that amount or your whole balance, whichever is smaller. A list worth more than your balance is therefore shortened to the number of companies you can pay for rather than refused, and we tell you that number before you confirm. The hold is not a charge: each lookup takes its own share as it is carried out, a lookup that finds nothing returns its share to the same request so it can pay for the next company on the list, and whatever the request never reaches is returned to your balance when it ends. A request of this kind runs in the background — it continues after you close the page and may take days on a long list. Several such requests may run at once on an account; an identical request (the same competitor on the same filters) is not started twice while it is still running.
• —If the lookup then fails, or completes without finding a subscription, the credits are put back automatically. You do not need to ask us, and the same rule applies to credits from your plan and purchased credit packs.
• —Where a search returns nothing at all and no record is produced, it is not counted.
• —Purchased credit packs are drawn down only after the allowance included in your plan for the current period has been used. Purchased credits do not expire and carry over indefinitely.
• —Plan credits reset at the start of each period — a rolling 30 days counted from the date you registered on a free plan, or your billing period on a paid plan. They do not ordinarily carry over. The exception is a paid-tier upgrade: after the full new-plan payment succeeds, the exact unused included balance from the old period moves to your non-expiring extra balance.
• —Without an account you can search a limited set of featured companies and services only.
• —We may apply rate limits and fair-use controls to protect the service. If your usage threatens availability for others we may throttle or suspend it, and we will tell you why.

• —Paid plans are billed in advance through Stripe and renew automatically for successive periods until cancelled.
• —A paid-tier upgrade charges the full new plan price immediately, without a prorated adjustment, and starts a new billing period after payment succeeds. The exact unused included balance from the old period is preserved in your non-expiring extra balance.
• —A downgrade is scheduled for your next renewal. Your current plan and allowance remain in force through the period already paid for, and there is no partial refund or charge today.
• —You can cancel at any time from your account settings. Cancellation takes effect at the end of the period you have already paid for, and you keep full access until then.
• —We will give you at least 30 days' notice before any price increase, and it will take effect at your next renewal. If you do not accept it, cancel before that renewal.
• —Taxes are calculated and collected by Stripe as merchant of record. Prices are pre-tax amounts set in US dollars and converted to your local currency by Stripe at checkout, at its own exchange rate and including its conversion fee, so the amount in your currency can move between renewals. Stripe determines any applicable VAT, GST, or sales tax from your billing location, product classification, and customer status, including a valid business tax ID where provided. Stripe shows the final total before payment and breaks out any tax on your invoice.
• —If a payment fails we may retry it and, after notice, suspend or downgrade your account.

Refunds are in a separate document

Our Refund Policy sets out when we refund a subscription or a credit pack and when we do not, how the statutory 14-day right of withdrawal works, when we restore credits instead of returning money, how to ask, and where a chargeback leaves us. It forms part of these Terms, and on any refund question it governs — including where something in these Terms could be read differently. Nothing in it limits a refund or cancellation right you have under consumer law that cannot be waived by agreement.

Read the Refund Policy

Subject to these Terms and to your plan, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use anVendor for your own internal business purposes for as long as your account is in good standing. Within that licence you may:

• —Run searches and view results.
• —Store results internally, and export your own search history in the formats we provide.
• —Use results to inform your own sales, marketing, recruiting, partnership, procurement, competitive, or investment research.
• —Quote individual data points in your own internal documents and in client-facing work, in limited quantity and incidental to your own analysis, with attribution to anVendor.

The data is licensed to you, not sold. Everything not expressly permitted here is reserved.

You must not, and must not permit anyone else to:

• —(a) Build, train, improve, or operate any product or service that competes with anVendor, or use anVendor to benchmark or evaluate for that purpose.
• —(b) Systematically extract, accumulate, or retain results in order to reconstruct, approximate, or substitute for any material part of the anVendor dataset.
• —(c) Use results to create, train, fine-tune, or evaluate any machine learning model, dataset, or automated analytics product that reproduces or substitutes for anVendor. Using results as an input to your own internal analysis is permitted; building a replacement for our service is not.
• —(d) Resell, redistribute, sublicense, or otherwise make results available to anyone outside your organisation beyond what section 7 permits, including on freelance or marketplace platforms.
• —(e) Publish results on any page or feed that is accessible without authentication, or otherwise make them publicly available.
• —(f) Access the service other than through the interfaces we provide; use bots, crawlers, scrapers, or automation against the site; or circumvent rate limits, quotas, seat limits, metering, or any other technical control.
• —(g) Reverse engineer, decompile, or attempt to derive our method, expressly including by inference from patterns across results, by probing the service with constructed queries designed to reveal how it works, or by any other indirect means.
• —(h) Share credentials, or allow use of your account by anyone who is not an authorised user under section 4.
• —(i) Copy or imitate anVendor's site structure, page templates, or search-engine-facing elements.
• —(j) Use results for unlawful marketing or spam, for harassment, for discrimination, or to make a decision about an individual person — including any decision about their employment, credit, insurance, housing, or eligibility for a service. anVendor is not a consumer reporting agency and results must never be used as though it were one.
• —(k) Use the service to harm, defraud, or misrepresent any third party, or present results as verified facts about a company.
• —(l) Interfere with the security or integrity of the service, or probe it for vulnerabilities other than under a security disclosure we have agreed in writing.

Results are derived, not declared. They may be incomplete, inferred, delayed, out of date, or wrong, and the absence of a result is not evidence that a company does not hold a subscription.

We do not warrant the accuracy, completeness, or currency of any result. You are responsible for reviewing results and for any decision you take on the basis of one. Verify independently before relying on a result for any commercial, financial, employment, procurement, or credit decision. Nothing in anVendor is investment advice, and it must not be used as the basis for a securities transaction.

If you believe a record is wrong, tell us at support@anvendor.com and we will look at it. Where a record concerns personal information, Part B of our Privacy Policy sets out a separate correction and removal route open to anyone, customer or not.

Company names, product names, service names, logos, and favicons that appear in results belong to their respective owners and are used solely to identify the company or service in question. Their appearance in anVendor does not imply any affiliation with, sponsorship by, or endorsement from those owners, in either direction.

We and our licensors own all right, title, and interest in the service: the software, the interface, the dataset and its selection, structure, and arrangement, the anVendor name and marks, and the method by which subscriptions are determined. These Terms transfer nothing to you beyond the licence in section 7.

You keep ownership of anything you submit to the service. You grant us the licence we need to host, process, and display it in order to operate anVendor for you. If you send us feedback or suggestions, we may use them freely and without obligation to you.

Our Privacy Policy explains what we do with information about you, what happens when personal information appears in the dataset, and how anyone can have such information corrected or removed. It forms part of these Terms. Privacy questions and requests go to privacy@anvendor.com.

We aim to keep anVendor available but we do not commit to an uptime level on self-serve plans. Maintenance, upstream provider failures, and events outside our control will occasionally interrupt the service.

We may add, change, or discontinue features. Where a change is materially adverse to you and you are on a paid plan, we will give reasonable notice where we practically can, and you may cancel. Features labelled beta or preview are provided as experiments, may change or disappear without notice, and carry no warranty at all.

• —You may stop using anVendor and close your account at any time.
• —We may suspend or terminate your access for breach of these Terms, non-payment, a security or availability risk, or where the law requires it.
• —A breach of section 8(a) to 8(g) is a material breach. We may terminate immediately, without a cure period, and without refund.
• —For any other breach that can be put right, we will give you 10 days to do so before terminating, unless the breach was deliberate.
• —On termination you must stop using the service, delete results you hold within 30 days and any backup copies within 90 days, and confirm in writing that you have done so if we ask.
• —Sections 8, 9, 11, 14, 15, 16, 17, and 20 survive termination.

You will indemnify us against any claim, loss, liability, and reasonable cost arising from your breach of section 8, your use of results — including any marketing, outreach, or decision you base on them — and your violation of any law or third-party right. This obligation survives termination of your account.

The service is provided "as is" and "as available", without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or trade usage. We do not warrant that the service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or complete. Where your local law does not allow an exclusion of this kind, it does not apply to you.

To the maximum extent the law allows, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunity, loss of goodwill, or loss or corruption of data, however caused and on any theory of liability.

Our total liability for all claims arising out of or relating to these Terms or the service will not exceed the greater of the amount you paid us in the twelve months immediately before the event giving rise to the claim, or USD 100.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or under any non-waivable consumer protection law that applies to you.

Neither party is liable for a failure to perform caused by an event beyond its reasonable control, including infrastructure or network failure at a provider, denial-of-service attack, natural disaster, war, civil unrest, industrial action, or government action. This does not excuse an obligation to pay amounts already due.

We may update these Terms. We revise the date at the top of the page, and for material changes we will notify you by email or in the product before they take effect. If you do not accept a change, cancel before it takes effect; continuing to use anVendor afterwards means you accept it. Changes do not apply retroactively to a dispute that has already arisen.

• —You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• —These Terms, together with the Privacy Policy, the Refund Policy, and the pricing page, are the entire agreement between us on this subject and replace any earlier understanding.
• —If a provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or severed, and the rest stands.
• —A failure to enforce a provision is not a waiver of it.
• —There are no third-party beneficiaries to these Terms.
• —We are independent contractors. Nothing here creates a partnership, joint venture, agency, or employment relationship.

These Terms are governed by the law of Spain, without regard to its conflict-of-laws rules, and the courts of Spain have exclusive jurisdiction over any dispute arising out of them.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, and you may bring proceedings there.

Before starting formal proceedings, please write to us and give us 30 days to resolve the matter — most disputes end there. This does not prevent either party from seeking urgent injunctive relief in any competent court, and we may seek it anywhere in the world to protect the dataset, our method, or our intellectual property.

• —Questions about these Terms, your account, or billing: support@anvendor.com
• —Privacy matters, and correction or removal requests: privacy@anvendor.com

Our registration details are in the panel at the top of this page, shown to signed-in users; support@anvendor.com will send them to you on request.